Superior Support Backed With a 10 Year Guarantee

With every installation we ensure total satsisfaction, and leave you with total peace  of mind, with the whole installation being guaranteed for a full ten years.

Questions & Answers

Q. Who are the IWA?

A. IWA is the leading organisation in the U.K. to administer a Deposit Protection and Insured Guarantee scheme to consumers within the home improvement market.

Q. How does the deposit protection work?

A. At the time of placing your order or paying your deposit you should be issued with a Deposit Protection and Insured Guarantee certificate from your IWA approved supplier. This document will protect your deposit, prior to the commencement of the contract/works up to 25% of the contract value (maximum contract value £20,000). Subject to the terms and conditions on the certificate.

Q. How does the Insured Guarantee work?

A. Once your contract has been completed to your satisfaction and you have paid the IWA approved company the balance in full, you should return to the IWA the Completed Satisfaction Note from the bottom of the Deposit Protection and Insured Guarantee Certificate along with a copy of your contract. Your Guarantee will then be insured for a period of up to ten years and is underwritten by Lloyd's of London. Subject to the terms and conditions on the certificate.